Frequently asked questions

Choose a package, select a departure date and complete the guided booking form. Submitting a booking sends a request to our team; you will receive an acknowledgement email and we confirm availability before finalising.

No. A submitted booking is a request. Seats are only reserved once your booking reaches Confirmed status after our team verifies availability and any advance payment.

Cancellation charges depend on how far ahead of departure you cancel. Full terms are shown at booking and on our Cancellation & Refund Policy page.

Many yatras offer pony, palki and battery-car assistance. We recommend a doctor’s clearance for high-altitude routes and are happy to advise on the right package.

A government photo ID is required for all travellers. High-altitude yatras such as Amarnath require a medical fitness certificate and official registration.

The current version supports Pay Later / Request Confirmation and manual payment recording by our team. Online payment gateways can be enabled later. We never store card details.

Yes. Use the Custom Tour Request form to tell us your preferred destinations, dates, group size and budget, and we will design an itinerary for you.

Travel insurance is not included by default but we strongly recommend it, especially for high-altitude journeys. We can suggest providers on request.